Privacy Policy
Effective date: 5th November, 2024
This Privacy Policy explains how Native UK Services Ltd ("Native," "we," "our," or "us") collects, uses, discloses, and protects personal information through our platform. By accessing and using Native's services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
Native collects and processes the following types of personal information:
- Contact Information: Includes your name, email address, mailing address, and phone number, which you provide during account registration or while making inquiries.
- Transaction Information: Data related to your purchases, holdings, trading activity, and the history of transactions associated with Native Squares.
- Technical Information: Information such as IP addresses, browser types, device identifiers, and usage data collected automatically when you interact with our platform.
- Financial Information: Payment details such as credit card or bank account numbers, collected securely through our payment processing partners for transaction purposes.
- Voluntary Information: Additional information you may choose to provide when communicating with us or participating in surveys, feedback forms, or platform-related activities.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision and Account Management: To process transactions, facilitate purchases of Native Squares, provide access to tracking and data on protected areas, and manage user accounts.
- Communication: To communicate with you about your account, respond to inquiries, provide updates on Native Square projects, and send transactional or administrative messages.
- Improvement and Personalization: To analyze and improve our platform’s performance, enhance user experience, and personalize services based on usage trends.
- Security and Fraud Prevention: To detect, prevent, and address security incidents, fraudulent transactions, unauthorized access, or any other misuse of our platform.
- Legal Compliance: To comply with applicable legal obligations, resolve disputes, and enforce our agreements.
3. Information Sharing and Disclosure
Native may share personal information only under the following circumstances:
- Service Providers: We share personal information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analytics, and platform security.
- Community Partners: With your permission, we may share information related to your impact and contributions with community or indigenous partners directly benefiting from your participation.
- Legal Requirements: We may disclose personal information if required by law, such as in response to a legal process, court order, or governmental request, or when necessary to enforce our Terms of Service.
- Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction, provided the receiving party agrees to respect your personal information as outlined in this Privacy Policy.
4. Data Security
We implement and maintain appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no internet-based platform can guarantee complete security, and users are encouraged to protect their account credentials and promptly report any suspected unauthorized access.
5. Data Retention
Native retains personal information only as long as is necessary for the purposes outlined in this Privacy Policy, or as required by law. Transactional information and financial records may be retained for longer periods to meet regulatory and compliance obligations.
6. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding the personal information we collect and process about you, including the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccuracies in your personal information.
- Deletion: Request the deletion of personal information where it is no longer necessary for us to retain it.
- Restriction: Request the restriction of processing in certain circumstances.
- Objection: Object to certain processing activities, such as direct marketing.
- Data Portability: Request that your personal information be provided to you in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the details provided below. We may require verification of your identity before fulfilling your request.
7. Cookies and Tracking Technologies
Native uses cookies and similar tracking technologies to enhance user experience, analyze usage, and personalize content. Cookies are small data files stored on your device that help us understand user interactions with our platform. You can manage your cookie preferences through your browser settings, but please note that disabling certain cookies may affect platform functionality.
8. International Data Transfers
Native operates globally, and your information may be processed in countries outside of your jurisdiction. We ensure that appropriate safeguards are in place for any cross-border data transfers to protect your information in line with this Privacy Policy and applicable law.
9. Children’s Privacy
Native’s platform is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we learn that personal information of a minor has been inadvertently collected, we will delete it promptly.
10. Changes to this Privacy Policy
Native reserves the right to update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes through our platform or via email. Continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
For questions or concerns about this Privacy Policy, or to exercise your privacy rights, please contact us at:
Native UK Services Ltd
Email: hello@nativesquared.com
Address: 20 Wenlock Road, N1 7GU, London, United Kingdom